PRIVACY POLICY

Privacy Policy for 'Appraisal Gems'

Last Updated: October 16, 2025

At 'Appraisal Gems', we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.

1. Information We Collect

Personal Information

We may collect personal information, such as your name and email address, when you sign up for our services or contact us for support. This information is used to provide you with better customer service and to manage your account.

Usage Data

We automatically collect information about how you access and use the App. This includes:

Your device's IP address
Your device identifier
Browser type and version
Pages and features you visit
Time and date of your visits
Time spent on different sections of the App

This data helps us understand how users interact with our App and allows us to improve its functionality and user experience.

Gemstone Appraisal Data

When you use the App to appraise gemstones, the data you enter (such as gemstone type, carat weight, color, clarity, and cut) is stored to provide you with a more convenient experience. This allows you to:

Access your previous appraisals
Compare different gemstone valuations
Track changes in gemstone values over time

Your gemstone data is stored securely and is only used to enhance your experience within the App.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our App's functionality
To improve and personalize your user experience
To develop new features and services
To communicate with you about updates, security alerts, and support messages
To prevent fraud and ensure the security of our App
To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who help us operate our App (such as cloud storage providers and analytics services)
Legal Requirements: When required by law or to protect our rights, property, or safety
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure server infrastructure
Regular security assessments
Access controls and authentication procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account information: Retained while your account is active
Gemstone appraisal data: Stored until you choose to delete it or close your account
Usage data: Typically retained for 24 months for analytical purposes

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you
Correction: You can update or correct your personal information
Deletion: You can request deletion of your personal information and gemstone data
Opt-out: You can opt out of marketing communications at any time
Data Portability: You can request your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

7. Third-Party Services

Our App may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We use the following third-party services that may collect information about you:

Google Analytics for usage data analysis
Apple App Store and Google Play for payment processing
Cloud storage providers for data hosting

8. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

'Appraisal Gems' Privacy Team:

Email: [email protected]

For general support: [email protected]

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.