Refund Policy for 'Appraisal Gems'

1. Purchase Platform

The 'Appraisal Gems' mobile application ("the App") is available for purchase exclusively through third-party digital distribution platforms:

• The App Store operated by Apple Inc.
• Google Play operated by Google LLC.

2. Our Refund Policy

All purchases of the App are processed and finalized by the respective platform (Apple or Google). As such, 'Appraisal Gems' does not directly process refunds for App purchases.

Our policy is to fully adhere to the refund rules, terms, and conditions set forth by Apple and Google for in-app purchases and paid applications. We do not have the authority to issue refunds outside of the mechanisms provided by these platforms.

3. Refund Requests

If you wish to request a refund for your purchase of the 'Appraisal Gems' app, you must contact the support team of the platform from which you made the purchase.

• For purchases made on the Apple App Store: Please visit Apple's official support website for reporting a problem and requesting a refund. You can do so here: reportaproblem.apple.com.
• For purchases made on Google Play: Please visit Google Play's Help Center and follow their instructions for refunds. You can access the refund request form here: Google Play Help &refund.

These platforms have their own specific criteria and timeframes for approving refunds, which are beyond our control. We encourage you to review their policies directly.

4. Contact Us for Technical Issues

If you are experiencing technical difficulties with the App that are leading you to consider a refund, we strongly encourage you to contact us first. We are committed to providing a functional and valuable product and may be able to resolve your issue promptly.

We appreciate your understanding and your business.