TERMS AND CONDITIONS
Terms of Service for 'Appraisal Gems'
Last Updated: January 6, 2026
Welcome to 'Appraisal Gems'. Please read these Terms of Service carefully before using our mobile application.
1. Acceptance of Terms
By accessing or using the 'Appraisal Gems' mobile application ("the App"), you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not use our App.
2. Service Description
'Appraisal Gems' is a professional gemstone valuation application that provides instant appraisal estimates for various gemstones using advanced algorithms and market data analysis.
3. Subscription Plans and Pricing
Mini Plan
Perfect for individual collectors
- Valuation of 5 different gemstone types
- Up to 10 appraisal requests per day
- Standard gemological database access
- Basic appraisal reports with carat pricing
- Email support with 48-hour response time
- Monthly market trend updates
Standard Plan
Ideal for professional gemologists
- Comprehensive access to 70+ gemstone varieties
- Unlimited daily appraisal requests
- Advanced gemological database with historical pricing
- Detailed appraisal reports with market analysis
- Priority customer support (24-hour response)
- Real-time database updates
- Full access to anonymized user request data (maintaining complete requester confidentiality)
- Comparative market analysis tools
Premium Plan
Enterprise solution for jewelers & dealers
- Complete access to 70+ gemstone varieties
- Unlimited daily appraisal requests
- Premium gemological database with proprietary data
- Dedicated account manager & 4-hour SMS support response
- Real-time market intelligence updates
- Advanced export with customizable templates
- Full access to anonymized user request database
- SMS delivery of appraisal results for offline access
- Customized pricing models tailored to your business
- Integration of corporate pricing structures
- Company logo placement in app header alongside "Appraisal Gems" branding
- Quarterly business intelligence reports
4. Payment and Billing
Mini Plan: Subscription payments are automatically renewed unless canceled at least 24 hours before the end of the current billing period.
Standard Plan: Subscription payments are automatically renewed unless canceled at least 24 hours before the end of the current billing period.
Premium Plan: Subscription payments are automatically renewed unless canceled at least 24 hours before the end of the current billing period. Annual billing is recommended for enterprise clients.
All plans can be managed and canceled through your App Store or Google Play account settings. For enterprise Premium plans with custom billing, please contact our sales team.
5. Free Trial
We may offer a free trial period for our Standard and Premium plans. At the end of the free trial, you will be automatically charged unless you cancel your subscription before the trial period ends. Trial terms may vary by promotion.
6. User Responsibilities
- Provide accurate gemological information for valuations
- Use the App for professional gemological purposes only
- Maintain the confidentiality of your account credentials
- Not attempt to reverse engineer or modify the App
- Respect the confidentiality of anonymized user data
- Comply with all applicable gemological standards and regulations
7. Intellectual Property
All content, features, and functionality of the 'Appraisal Gems' application, including but not limited to gemological databases, pricing algorithms, and market analysis tools, are the exclusive property of AGems limited and are protected by international copyright, trademark, and other intellectual property laws.
8. Disclaimer of Warranty
The App is provided "as is" without warranties of any kind. While we employ advanced gemological algorithms and maintain rigorous data standards, all gemstone appraisals are estimates based on available market data and should be verified by certified gemological laboratories for insurance, sale, or certification purposes.
9. Limitation of Liability
'Appraisal Gems' shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the App or any discrepancies in gemstone valuations. Users are advised to obtain independent professional appraisals for high-value transactions.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the App after changes constitutes acceptance of the modified terms. Significant changes to pricing or service terms will be communicated to users 30 days in advance.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
12. Contact Information
'Appraisal Gems' Support:
Email: [email protected]
Enterprise Sales: [email protected]
For refund requests, please see our Refund Policy